| Constructor and Description |
|---|
LogDAO() |
| Modifier and Type | Method and Description |
|---|---|
List<LogEntity> |
getLogsByNewValue(String newValue) |
List<LogEntity> |
getLogsByTicketAndStatus(String topicId,
List<String> status) |
Double |
getTimeToFirstResponseAvgBetweenDates(Calendar from,
Calendar to) |
List<LogEntity> |
getTimeToFirstResponseFirstLog() |
Double |
getTimeToResolutionAvgBetweenDates(Calendar from,
Calendar to) |
List<LogEntity> |
getTimeToResolutionFirstLog() |
List<LogEntity> |
getupdates(Calendar from,
Calendar to) |
public List<LogEntity> getLogsByTicketAndStatus(String topicId, List<String> status)
public Double getTimeToFirstResponseAvgBetweenDates(Calendar from, Calendar to)
public Double getTimeToResolutionAvgBetweenDates(Calendar from, Calendar to)
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