org.exoplatform.cs.service

Class TicketUpdatesService

java.lang.Object

org.exoplatform.cs.service.TicketUpdatesService

All Implemented Interfaces:

org.exoplatform.services.rest.resource.ResourceContainer

public class TicketUpdatesService
extends Object
implements org.exoplatform.services.rest.resource.ResourceContainer

Created by eXo Platform SAS.

Since:

03/04/17

Author:

Ali Hamdi

Constructor Summary

Constructors

Constructor and Description
TicketUpdatesService()

Method Summary

Modifier and Type	Method and Description
javax.ws.rs.core.Response	addCreator(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)
javax.ws.rs.core.Response	addLogSpaces(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)
javax.ws.rs.core.Response	addOpenLog(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)
javax.ws.rs.core.Response	addOwner(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)
javax.ws.rs.core.Response	cleanTFR(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)
javax.ws.rs.core.Response	cleanTTR(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)
javax.ws.rs.core.Response	getFirtTimeLogs(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo, long startDate, long endDate)
javax.ws.rs.core.Response	getLogs(javax.ws.rs.core.UriInfo uriInfo, String newValue, String type)
javax.ws.rs.core.Response	getResTimeLogs(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo, long startDate, long endDate)
static <T> T	getService(Class<T> clazz, String containerName)
javax.ws.rs.core.Response	getStats(javax.ws.rs.core.UriInfo uriInfo, Boolean internal)
javax.ws.rs.core.Response	getStatusTransitions(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)
javax.ws.rs.core.Response	getTicketStat(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo, String topic)
javax.ws.rs.core.Response	getTimeLogs(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)
javax.ws.rs.core.Response	getUpdates(javax.ws.rs.core.UriInfo uriInfo, String from, String to) This endpoint will provide the lately updated tickets
javax.ws.rs.core.Response	setTimes(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)
javax.ws.rs.core.Response	upadateWarning(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)
javax.ws.rs.core.Response	upadatLogs(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)
javax.ws.rs.core.Response	updateAssignee(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)
javax.ws.rs.core.Response	updateLogsTimes(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)
javax.ws.rs.core.Response	updatenav(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)
javax.ws.rs.core.Response	updateTFR(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)
javax.ws.rs.core.Response	updateTTR(javax.servlet.http.HttpServletRequest request, javax.ws.rs.core.UriInfo uriInfo)

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

TicketUpdatesService

public TicketUpdatesService()

Method Detail

getUpdates

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response getUpdates(@Context
                                                                                  javax.ws.rs.core.UriInfo uriInfo,
                                                                                  String from,
                                                                                  String to)

This endpoint will provide the lately updated tickets

Parameters:

uriInfo - URI info

from - Date to get updates from

to - Date to get updates to

Returns:

Json array of updated tickets

getStats

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response getStats(@Context
                                                                                javax.ws.rs.core.UriInfo uriInfo,
                                                                                Boolean internal)

getLogs

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response getLogs(@Context
                                                                               javax.ws.rs.core.UriInfo uriInfo,
                                                                               String newValue,
                                                                               String type)

getService

public static <T> T getService(Class<T> clazz,
                               String containerName)

Type Parameters:

T - Type of class

Parameters:

clazz - service class

containerName - portal container name

Returns:

the selected service

addCreator

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response addCreator(@Context
                                                                                  javax.servlet.http.HttpServletRequest request,
                                                                                  @Context
                                                                                  javax.ws.rs.core.UriInfo uriInfo)
                                                                           throws Exception

Throws:

Exception

addOwner

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response addOwner(@Context
                                                                                javax.servlet.http.HttpServletRequest request,
                                                                                @Context
                                                                                javax.ws.rs.core.UriInfo uriInfo)
                                                                         throws Exception

Throws:

Exception

updateAssignee

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response updateAssignee(@Context
                                                                                      javax.servlet.http.HttpServletRequest request,
                                                                                      @Context
                                                                                      javax.ws.rs.core.UriInfo uriInfo)
                                                                               throws Exception

Throws:

Exception

upadateWarning

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response upadateWarning(@Context
                                                                                      javax.servlet.http.HttpServletRequest request,
                                                                                      @Context
                                                                                      javax.ws.rs.core.UriInfo uriInfo)
                                                                               throws Exception

Throws:

Exception

upadatLogs

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response upadatLogs(@Context
                                                                                  javax.servlet.http.HttpServletRequest request,
                                                                                  @Context
                                                                                  javax.ws.rs.core.UriInfo uriInfo)
                                                                           throws Exception

Throws:

Exception

addLogSpaces

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response addLogSpaces(@Context
                                                                                    javax.servlet.http.HttpServletRequest request,
                                                                                    @Context
                                                                                    javax.ws.rs.core.UriInfo uriInfo)
                                                                             throws Exception

Throws:

Exception

updatenav

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response updatenav(@Context
                                                                                 javax.servlet.http.HttpServletRequest request,
                                                                                 @Context
                                                                                 javax.ws.rs.core.UriInfo uriInfo)
                                                                          throws Exception

Throws:

Exception

getFirtTimeLogs

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response getFirtTimeLogs(@Context
                                                                                       javax.servlet.http.HttpServletRequest request,
                                                                                       @Context
                                                                                       javax.ws.rs.core.UriInfo uriInfo,
                                                                                       long startDate,
                                                                                       long endDate)
                                                                                throws Exception

Throws:

Exception

getTicketStat

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response getTicketStat(@Context
                                                                                     javax.servlet.http.HttpServletRequest request,
                                                                                     @Context
                                                                                     javax.ws.rs.core.UriInfo uriInfo,
                                                                                     String topic)
                                                                              throws Exception

Throws:

Exception

getResTimeLogs

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response getResTimeLogs(@Context
                                                                                      javax.servlet.http.HttpServletRequest request,
                                                                                      @Context
                                                                                      javax.ws.rs.core.UriInfo uriInfo,
                                                                                      long startDate,
                                                                                      long endDate)
                                                                               throws Exception

Throws:

Exception

getTimeLogs

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response getTimeLogs(@Context
                                                                                   javax.servlet.http.HttpServletRequest request,
                                                                                   @Context
                                                                                   javax.ws.rs.core.UriInfo uriInfo)
                                                                            throws Exception

Throws:

Exception

updateTTR

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response updateTTR(@Context
                                                                                 javax.servlet.http.HttpServletRequest request,
                                                                                 @Context
                                                                                 javax.ws.rs.core.UriInfo uriInfo)
                                                                          throws Exception

Throws:

Exception

cleanTTR

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response cleanTTR(@Context
                                                                                javax.servlet.http.HttpServletRequest request,
                                                                                @Context
                                                                                javax.ws.rs.core.UriInfo uriInfo)
                                                                         throws Exception

Throws:

Exception

updateTFR

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response updateTFR(@Context
                                                                                 javax.servlet.http.HttpServletRequest request,
                                                                                 @Context
                                                                                 javax.ws.rs.core.UriInfo uriInfo)
                                                                          throws Exception

Throws:

Exception

cleanTFR

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response cleanTFR(@Context
                                                                                javax.servlet.http.HttpServletRequest request,
                                                                                @Context
                                                                                javax.ws.rs.core.UriInfo uriInfo)
                                                                         throws Exception

Throws:

Exception

getStatusTransitions

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response getStatusTransitions(@Context
                                                                                            javax.servlet.http.HttpServletRequest request,
                                                                                            @Context
                                                                                            javax.ws.rs.core.UriInfo uriInfo)
                                                                                     throws Exception

Throws:

Exception

setTimes

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response setTimes(@Context
                                                                                javax.servlet.http.HttpServletRequest request,
                                                                                @Context
                                                                                javax.ws.rs.core.UriInfo uriInfo)
                                                                         throws Exception

Throws:

Exception

addOpenLog

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response addOpenLog(@Context
                                                                                  javax.servlet.http.HttpServletRequest request,
                                                                                  @Context
                                                                                  javax.ws.rs.core.UriInfo uriInfo)
                                                                           throws Exception

Throws:

Exception

updateLogsTimes

@RolesAllowed(value="administrators")
public javax.ws.rs.core.Response updateLogsTimes(@Context
                                                                                       javax.servlet.http.HttpServletRequest request,
                                                                                       @Context
                                                                                       javax.ws.rs.core.UriInfo uriInfo)
                                                                                throws Exception

Throws:

Exception