| Constructor and Description |
|---|
LogDAO() |
public List<LogEntity> getLogsByTicketAndStatus(String topicId, List<String> status)
public List<LogEntity> getTimeToFirstResponseBetweenDates(Calendar from, Calendar to, boolean internal)
public List<LogEntity> getTimeToResolutionBetweenDates(Calendar from, Calendar to, boolean internal)
public Double getTimeToFirstResponseAvgBetweenDates(Calendar from, Calendar to, boolean internal)
public Double getTimeToFirstResponseAvgBySpaceBetweenDates(String spaceId, Calendar from, Calendar to)
public Double getTimeToResolutionAvgBetweenDates(Calendar from, Calendar to, boolean internal)
public Double getTimeToResolutionAvgBySpaceBetweenDates(String spaceId, Calendar from, Calendar to)
public Long countLogsByTypeAndNewValueBetweenDates(Calendar from, Calendar to, LogType type, String newValue, boolean internal)
public Long countLogsByTypeAndNewValueAndSpaceBetweenDates(String spaceId, Calendar from, Calendar to, LogType type, String newValue)
public int countLogsByTypeAndNewValueBetweenDatesGroupedByTickets(Calendar from, Calendar to, LogType type, String newValue, boolean internal)
public int countLogsByTypeAndNewValueAndSpaceBetweenDatesGroupedByTickets(String spaceId, Calendar from, Calendar to, LogType type, String newValue)
public Long countLogsNumberBetweenDates(Calendar from, Calendar to, LogType type, boolean internal)
public Long countLogsNumberBySpaceBetweenDates(String spaceId, Calendar from, Calendar to, LogType type)
public List<LogEntity> getFirstLogByTypeAndSpace(String spaceId, LogType type)
public List<Object[]> countLogsGroupdByNewValueAndDates(boolean internal, Calendar to)
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