A B C D E F G H I J L M N O P R S T U V W X
All Classes All Packages

A

ACTION_NAME - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

ACTION_NAME - Static variable in class org.exoplatform.cs.service.CSConstants

ACTIVITY_ID - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

addAttachmentFromExistingResource(String) - Method in interface org.exoplatform.cs.service.TicketAttachmentService

addAttachmentFromExistingResource(String) - Method in class org.exoplatform.cs.service.TicketAttachmentServiceImpl

addAttachmentFromUploadedResource(String, String) - Method in interface org.exoplatform.cs.service.TicketAttachmentService

addAttachmentFromUploadedResource(String, String) - Method in class org.exoplatform.cs.service.TicketAttachmentServiceImpl

addCreator(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

addFlow(ComponentPlugin) - Method in class org.exoplatform.cs.service.tickets.TicketStatusFlowService

addInvitedUser(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

addInvitedUser(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

addLogSpaces(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

addOpenLog(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

addOwner(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

addPendingUser(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

addPendingUser(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

addPost(Post) - Method in class org.exoplatform.cs.listener.ForumListener

addPrivatePost(Post) - Method in class org.exoplatform.cs.listener.ForumListener

addSla(ComponentPlugin) - Method in class org.exoplatform.cs.service.sla.SlaService

addSubscription(ComponentPlugin) - Method in class org.exoplatform.cs.service.subscription.SubscriptionService

addTopic(Topic) - Method in class org.exoplatform.cs.listener.ForumListener

applicationActivated(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

applicationActivated(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

applicationAdded(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSForumDataInitializer

applicationAdded(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

applicationAdded(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

applicationDeactivated(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

applicationDeactivated(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

applicationRemoved(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

applicationRemoved(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

ASSIGNEE - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

ASTypeEntity - Class in org.exoplatform.cs.entity

Created by The eXo Platform SAS

ASTypeEntity(Long, String, Boolean) - Constructor for class org.exoplatform.cs.entity.ASTypeEntity

authorizedOnCS(String) - Static method in class org.exoplatform.cs.rest.utils.CSRestUtils

AutoAssignJob - Class in org.exoplatform.cs.job

Created by eXo Platform SAS.

AutoAssignJob() - Constructor for class org.exoplatform.cs.job.AutoAssignJob

B

BaseService - Class in org.exoplatform.cs.service

Created by The eXo Platform SAS

BaseService(EnvironmentDAO, SpaceDAO, TopicDAO, TypeDAO) - Constructor for class org.exoplatform.cs.service.BaseService

BasicEntityDTO - Class in org.exoplatform.cs.dto

BasicEntityDTO(String, String) - Constructor for class org.exoplatform.cs.dto.BasicEntityDTO

BrowserDTO - Class in org.exoplatform.cs.dto

Created by The eXo Platform SAS

BrowserDTO() - Constructor for class org.exoplatform.cs.dto.BrowserDTO

BrowserDTO(String, boolean) - Constructor for class org.exoplatform.cs.dto.BrowserDTO

BrowserDTO.BrowserType - Enum in org.exoplatform.cs.dto

buildLink(String, String, String, String, String, boolean) - Static method in class org.exoplatform.cs.service.util.ForumUtils

C

cancelTicketWarning(TicketDTO) - Method in class org.exoplatform.cs.service.TicketService

CancelTicketWarning

canManage() - Static method in class org.exoplatform.cs.rest.utils.CSRestUtils

canManage() - Static method in class org.exoplatform.cs.service.util.CSUtils

CATEGORIES - Static variable in class org.exoplatform.cs.service.util.ForumUtils

CATEGORY - Static variable in class org.exoplatform.cs.service.util.ForumUtils

CHROME - org.exoplatform.cs.dto.BrowserDTO.BrowserType

cleanTFR(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

cleanTTR(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

clone() - Method in class org.exoplatform.cs.dto.TicketDTO

clone() - Method in class org.exoplatform.cs.rest.model.CSEnvironment

clone() - Method in class org.exoplatform.cs.rest.model.CSpace

clone() - Method in class org.exoplatform.cs.rest.model.Ticket

combinedName() - Method in class org.exoplatform.cs.dto.BrowserDTO

COMMA - Static variable in class org.exoplatform.cs.service.util.ForumUtils

computeId() - Method in class org.exoplatform.cs.dto.BasicEntityDTO

convert(List<?>, String) - Static method in class org.exoplatform.cs.service.util.SpacePageUtils

convert(EnvironmentDTO, SpaceEntity, boolean) - Method in class org.exoplatform.cs.service.BaseService

convert(EnvironmentEntity) - Method in class org.exoplatform.cs.service.BaseService

convertDate(DateFormat, Date) - Method in class org.exoplatform.cs.service.CSSpaceService

convertToCalendar(String) - Method in class org.exoplatform.cs.service.CSSpaceService

convertToDTO(SpaceEntity) - Method in class org.exoplatform.cs.service.CSSpaceService

convertToEntity(SpaceDTO, SpaceEntity) - Method in class org.exoplatform.cs.service.CSSpaceService

countClosedCustomerTickets(boolean) - Method in class org.exoplatform.cs.dao.TopicDAO

countClosedCustomerTicketsByDates(boolean, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

countClosedSpaceTickets(String) - Method in class org.exoplatform.cs.dao.TopicDAO

countCustomerTicketsGroupdByAssigne(boolean) - Method in class org.exoplatform.cs.service.TicketService

countCustomerTicketsGroupdByAssignee(boolean) - Method in class org.exoplatform.cs.dao.TopicDAO

countCustomerTicketsGroupdByAssigneeAndDates(boolean, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

countCustomerTicketsGroupdByAssigneeAndDates(boolean, Calendar, Calendar) - Method in class org.exoplatform.cs.service.TicketService

countCustomerTicketsGroupdByOwner(boolean) - Method in class org.exoplatform.cs.dao.TopicDAO

countCustomerTicketsGroupdByOwner(boolean) - Method in class org.exoplatform.cs.service.TicketService

countCustomerTicketsGroupdBySeverity(boolean) - Method in class org.exoplatform.cs.dao.TopicDAO

countCustomerTicketsGroupdBySeverity(boolean) - Method in class org.exoplatform.cs.service.TicketService

countCustomerTicketsGroupdBySeverityAndDates(boolean, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

countCustomerTicketsGroupdBySeverityAndDates(boolean, Calendar, Calendar) - Method in class org.exoplatform.cs.service.TicketService

countCustomerTicketsGroupdBySpace(boolean) - Method in class org.exoplatform.cs.dao.TopicDAO

countCustomerTicketsGroupdBySpace(boolean) - Method in class org.exoplatform.cs.service.TicketService

countCustomerTicketsGroupdByStatus(boolean) - Method in class org.exoplatform.cs.dao.TopicDAO

countCustomerTicketsGroupdByStatus(boolean) - Method in class org.exoplatform.cs.service.TicketService

countCustomerTicketsGroupdByStatusAndDates(boolean, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

countCustomerTicketsGroupdByStatusAndDates(boolean, Calendar, Calendar) - Method in class org.exoplatform.cs.service.TicketService

countLogsBySpaceGroupdByNewValueAndDates(String, Calendar) - Method in class org.exoplatform.cs.dao.LogDAO

countLogsByTypeAndNewValueAndSpaceBetweenDates(String, Calendar, Calendar, LogType, String) - Method in class org.exoplatform.cs.dao.LogDAO

countLogsByTypeAndNewValueAndSpaceBetweenDatesGroupedByTickets(String, Calendar, Calendar, LogType, String) - Method in class org.exoplatform.cs.dao.LogDAO

countLogsByTypeAndNewValueBetweenDates(Calendar, Calendar, LogType, String, boolean) - Method in class org.exoplatform.cs.dao.LogDAO

countLogsByTypeAndNewValueBetweenDatesGroupedByTickets(Calendar, Calendar, LogType, String, boolean) - Method in class org.exoplatform.cs.dao.LogDAO

countLogsGroupdByNewValue(boolean) - Method in class org.exoplatform.cs.dao.LogDAO

countLogsGroupdByNewValueAndDates(boolean, Calendar) - Method in class org.exoplatform.cs.dao.LogDAO

countLogsNumber(LogType, String, boolean) - Method in class org.exoplatform.cs.dao.LogDAO

countLogsNumberBetweenDates(Calendar, Calendar, LogType, boolean) - Method in class org.exoplatform.cs.dao.LogDAO

countLogsNumberBySpaceBetweenDates(String, Calendar, Calendar, LogType) - Method in class org.exoplatform.cs.dao.LogDAO

countNotSatisfiedTicketNumber(boolean) - Method in class org.exoplatform.cs.dao.TopicDAO

countNotSatisfiedTicketNumber(boolean) - Method in class org.exoplatform.cs.service.TicketService

countNotSatisfiedTicketNumberByDates(boolean, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

countNotSatisfiedTicketNumberByDates(boolean, Calendar, Calendar) - Method in class org.exoplatform.cs.service.TicketService

countOpenCustomerTickets(boolean) - Method in class org.exoplatform.cs.dao.TopicDAO

countOpenCustomerTicketsByDates(boolean, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

countOpenSpaceTickets(String) - Method in class org.exoplatform.cs.dao.TopicDAO

countSatisfiedTicketNumber(boolean) - Method in class org.exoplatform.cs.dao.TopicDAO

countSatisfiedTicketNumber(boolean) - Method in class org.exoplatform.cs.service.TicketService

countSatisfiedTicketNumberByDates(boolean, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

countSatisfiedTicketNumberByDates(boolean, Calendar, Calendar) - Method in class org.exoplatform.cs.service.TicketService

countSpaceNotSatisfiedTicketNumber(String) - Method in class org.exoplatform.cs.dao.TopicDAO

countSpaceNotSatisfiedTicketNumber(String) - Method in class org.exoplatform.cs.service.TicketService

countSpaceNotSatisfiedTicketNumberByDates(String, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

countSpaceNotSatisfiedTicketNumberByDates(String, Calendar, Calendar) - Method in class org.exoplatform.cs.service.TicketService

countSpaceSatisfiedTicketNumber(String) - Method in class org.exoplatform.cs.dao.TopicDAO

countSpaceSatisfiedTicketNumber(String) - Method in class org.exoplatform.cs.service.TicketService

countSpaceSatisfiedTicketNumberByDates(String, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

countSpaceSatisfiedTicketNumberByDates(String, Calendar, Calendar) - Method in class org.exoplatform.cs.service.TicketService

countSpaceTicketsGroupdByAssignee(String) - Method in class org.exoplatform.cs.dao.TopicDAO

countSpaceTicketsGroupdByAssignee(String) - Method in class org.exoplatform.cs.service.TicketService

countSpaceTicketsGroupdByOwner(String) - Method in class org.exoplatform.cs.dao.TopicDAO

countSpaceTicketsGroupdByOwner(String) - Method in class org.exoplatform.cs.service.TicketService

countSpaceTicketsGroupdBySeverity(String) - Method in class org.exoplatform.cs.dao.TopicDAO

countSpaceTicketsGroupdByStatus(String) - Method in class org.exoplatform.cs.dao.TopicDAO

countSpaceTicketsGroupdByStatus(String) - Method in class org.exoplatform.cs.service.TicketService

countTickets(SpaceEntity, IssueType) - Method in class org.exoplatform.cs.dao.TopicDAO

countUnresolvedTicketsGroupdByAssignee() - Method in class org.exoplatform.cs.dao.TopicDAO

createdForumLink(String, String, boolean) - Static method in class org.exoplatform.cs.service.util.ForumUtils

createTicket(TicketDTO, User, String) - Method in class org.exoplatform.cs.service.TicketService

createTicket(Ticket) - Method in class org.exoplatform.cs.rest.CustomerTicketRest

CREATOR - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

CREATOR_NAME - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

CS_SPACES_NAVIGATION_MIGRATION_DONE - Static variable in class org.exoplatform.cs.service.migration.SpaceNavigationMigration

CS_SPACES_NAVIGATION_MIGRATION_DONE_KEY - Static variable in class org.exoplatform.cs.service.migration.SpaceNavigationMigration

CS_TICKET_ATTACHMENTS_NODES_FOLDER - Static variable in class org.exoplatform.cs.service.TicketAttachmentServiceImpl

CSAddPostPlugin - Class in org.exoplatform.cs.integration.notification

CSAddPostPlugin(InitParams, IdentityManager) - Constructor for class org.exoplatform.cs.integration.notification.CSAddPostPlugin

CSAnnouncementPlugin - Class in org.exoplatform.cs.integration.notification

CSAnnouncementPlugin(InitParams) - Constructor for class org.exoplatform.cs.integration.notification.CSAnnouncementPlugin

CSConstants - Class in org.exoplatform.cs.service

Created by IntelliJ IDEA.

CSConstants() - Constructor for class org.exoplatform.cs.service.CSConstants

CSEnvironment - Class in org.exoplatform.cs.rest.model

CSEnvironment() - Constructor for class org.exoplatform.cs.rest.model.CSEnvironment

CSForumDataInitializer - Class in org.exoplatform.cs.service.listener

CSForumDataInitializer(InitParams, ForumService) - Constructor for class org.exoplatform.cs.service.listener.CSForumDataInitializer

CSHandlerStarter - Class in org.exoplatform.cs.service

CSHandlerStarter(PortalContainer) - Constructor for class org.exoplatform.cs.service.CSHandlerStarter

CSInjector - Class in org.exoplatform.cs.injector

Created by eXo Platform SAS.

CSInjector(CSSpaceService, TicketService, EnvironmentService, OrganizationService) - Constructor for class org.exoplatform.cs.injector.CSInjector

CSMemebrshipListener - Class in org.exoplatform.cs.listener

Created by eXo Platform SAS.

CSMemebrshipListener(CSSpaceService, SpaceService) - Constructor for class org.exoplatform.cs.listener.CSMemebrshipListener

CSpace - Class in org.exoplatform.cs.rest.model

CSpace() - Constructor for class org.exoplatform.cs.rest.model.CSpace

CSPrivatePostPlugin - Class in org.exoplatform.cs.integration.notification

CSPrivatePostPlugin(InitParams, IdentityManager) - Constructor for class org.exoplatform.cs.integration.notification.CSPrivatePostPlugin

CSRatePlugin - Class in org.exoplatform.cs.integration.notification

CSRatePlugin(InitParams, SpaceService) - Constructor for class org.exoplatform.cs.integration.notification.CSRatePlugin

CSReminderPlugin - Class in org.exoplatform.cs.integration.notification

CSReminderPlugin(InitParams, IdentityManager) - Constructor for class org.exoplatform.cs.integration.notification.CSReminderPlugin

CSRestUtils - Class in org.exoplatform.cs.rest.utils

CSRestUtils() - Constructor for class org.exoplatform.cs.rest.utils.CSRestUtils

CSSLAReminderPlugin - Class in org.exoplatform.cs.integration.notification

CSSLAReminderPlugin(InitParams, IdentityManager) - Constructor for class org.exoplatform.cs.integration.notification.CSSLAReminderPlugin

CSSpaceApplicationHandler - Class in org.exoplatform.cs.service

CSSpaceApplicationHandler(InitParams, SpaceTemplateService, DataStorage, PageService, UserPortalConfigService, SpaceService) - Constructor for class org.exoplatform.cs.service.CSSpaceApplicationHandler

CSSpaceEditionPlugin - Class in org.exoplatform.cs.integration.notification

CSSpaceEditionPlugin(InitParams, IdentityManager) - Constructor for class org.exoplatform.cs.integration.notification.CSSpaceEditionPlugin

CSSpaceListener - Class in org.exoplatform.cs.service.listener

CSSpaceListener() - Constructor for class org.exoplatform.cs.service.listener.CSSpaceListener

CSSpaceService - Class in org.exoplatform.cs.service

Created by The eXo Platform SAS

CSSpaceService(SpaceDAO, SpaceService, OrganizationService, TicketService, ListenerService) - Constructor for class org.exoplatform.cs.service.CSSpaceService

CSSpaceUpdatedLogListener - Class in org.exoplatform.cs.service.listener

CSSpaceUpdatedLogListener() - Constructor for class org.exoplatform.cs.service.listener.CSSpaceUpdatedLogListener

CSStatusChangedNotificationPlugin - Class in org.exoplatform.cs.integration.notification

CSStatusChangedNotificationPlugin(InitParams, IdentityManager) - Constructor for class org.exoplatform.cs.integration.notification.CSStatusChangedNotificationPlugin

CSSubscriptionExpiredPlugin - Class in org.exoplatform.cs.integration.notification

CSSubscriptionExpiredPlugin(InitParams, IdentityManager) - Constructor for class org.exoplatform.cs.integration.notification.CSSubscriptionExpiredPlugin

CSSubscriptionReminderPlugin - Class in org.exoplatform.cs.integration.notification

CSSubscriptionReminderPlugin(InitParams, IdentityManager, CSSpaceService) - Constructor for class org.exoplatform.cs.integration.notification.CSSubscriptionReminderPlugin

CST - org.exoplatform.cs.dto.Owner

CSTicketAssignedNotificationPlugin - Class in org.exoplatform.cs.integration.notification

CSTicketAssignedNotificationPlugin(InitParams, IdentityManager) - Constructor for class org.exoplatform.cs.integration.notification.CSTicketAssignedNotificationPlugin

CSTicketAssignedToMeNotificationPlugin - Class in org.exoplatform.cs.integration.notification

CSTicketAssignedToMeNotificationPlugin(InitParams, IdentityManager) - Constructor for class org.exoplatform.cs.integration.notification.CSTicketAssignedToMeNotificationPlugin

CSTicketClosedNotificationPlugin - Class in org.exoplatform.cs.integration.notification

CSTicketClosedNotificationPlugin(InitParams, IdentityManager) - Constructor for class org.exoplatform.cs.integration.notification.CSTicketClosedNotificationPlugin

CSUserSettings - Class in org.exoplatform.cs.rest.model

CSUserSettings() - Constructor for class org.exoplatform.cs.rest.model.CSUserSettings

CSUtils - Class in org.exoplatform.cs.service.util

Created by IntelliJ IDEA.

CSUtils() - Constructor for class org.exoplatform.cs.service.util.CSUtils

CUSTOMER - org.exoplatform.cs.dto.Owner

CUSTOMER_SATISFACTION_ADDED - org.exoplatform.cs.dto.LogType

CustomerInfoRest - Class in org.exoplatform.cs.rest

CustomerInfoRest(CSSpaceService, EnvironmentService, IdentityManager, SpaceService, TicketService) - Constructor for class org.exoplatform.cs.rest.CustomerInfoRest

CustomerRateMailUtils - Class in org.exoplatform.cs.service.util

CustomerRateMailUtils() - Constructor for class org.exoplatform.cs.service.util.CustomerRateMailUtils

CustomerRateRest - Class in org.exoplatform.cs.rest

CustomerRateRest(TicketService, CookieTokenService) - Constructor for class org.exoplatform.cs.rest.CustomerRateRest

CUSTOMERS_GROUP - Static variable in class org.exoplatform.cs.service.CSSpaceService

CustomerSpaceHandler - Class in org.exoplatform.cs.portal.handler

Created by eXo Platform SAS.

CustomerSpaceHandler() - Constructor for class org.exoplatform.cs.portal.handler.CustomerSpaceHandler

CustomerSpaceRest - Class in org.exoplatform.cs.rest

CustomerSpaceRest(CSSpaceService, EnvironmentService) - Constructor for class org.exoplatform.cs.rest.CustomerSpaceRest

CustomerTicketRest - Class in org.exoplatform.cs.rest

Rest Ticket Service

CustomerTicketRest(TicketService, TicketStatusFlowService) - Constructor for class org.exoplatform.cs.rest.CustomerTicketRest

CWI - org.exoplatform.cs.dto.Owner

D

DATE - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

DAYS - Static variable in class org.exoplatform.cs.integration.notification.CSSLAReminderPlugin

DAYS - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

DBTypeEntity - Class in org.exoplatform.cs.entity

Created by The eXo Platform SAS

DBTypeEntity(Long, String, Boolean) - Constructor for class org.exoplatform.cs.entity.DBTypeEntity

DECISION - org.exoplatform.cs.dto.Owner

DEFAULT_VALUE_UPLOAD_PORTAL - Static variable in class org.exoplatform.cs.service.util.ForumUtils

deleteTicket(TicketDTO) - Method in class org.exoplatform.cs.service.TicketService

Delete a ticket and the related task or forum topic

DOC - org.exoplatform.cs.dto.Owner

DOCUMENTS_FOLDER - Static variable in class org.exoplatform.cs.service.TicketAttachmentServiceImpl

E

EMAIL_VALIDATION_REGEX - Static variable in class org.exoplatform.cs.service.util.ForumUtils

EMPTY - org.exoplatform.cs.dto.Owner

EMPTY_STR - Static variable in class org.exoplatform.cs.service.util.ForumUtils

END_DATE - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

ENGINEERING - org.exoplatform.cs.dto.Owner

EntityAlreadyExistsException - Exception in org.exoplatform.cs.exception

EntityAlreadyExistsException() - Constructor for exception org.exoplatform.cs.exception.EntityAlreadyExistsException

EntityAlreadyExistsException(String) - Constructor for exception org.exoplatform.cs.exception.EntityAlreadyExistsException

EntityAlreadyExistsException(String, Throwable) - Constructor for exception org.exoplatform.cs.exception.EntityAlreadyExistsException

EntityBuilder - Class in org.exoplatform.cs.rest.utils

EntityBuilder() - Constructor for class org.exoplatform.cs.rest.utils.EntityBuilder

environmentDAO - Variable in class org.exoplatform.cs.service.BaseService

EnvironmentDAO - Class in org.exoplatform.cs.dao

Created by The eXo Platform SAS

EnvironmentDAO() - Constructor for class org.exoplatform.cs.dao.EnvironmentDAO

EnvironmentDTO - Class in org.exoplatform.cs.dto

Created by The eXo Platform SAS

EnvironmentDTO() - Constructor for class org.exoplatform.cs.dto.EnvironmentDTO

EnvironmentEntity - Class in org.exoplatform.cs.entity

Created by The eXo Platform SAS

EnvironmentEntity() - Constructor for class org.exoplatform.cs.entity.EnvironmentEntity

EnvironmentService - Class in org.exoplatform.cs.service

Created by The eXo Platform SAS

EnvironmentService(EnvironmentDAO, SpaceDAO, TopicDAO, TypeDAO) - Constructor for class org.exoplatform.cs.service.EnvironmentService

EnvTypeEntity - Class in org.exoplatform.cs.entity

Created by The eXo Platform SAS

EnvTypeEntity(Long, String, Boolean) - Constructor for class org.exoplatform.cs.entity.EnvTypeEntity

execute(ControllerContext) - Method in class org.exoplatform.cs.portal.handler.CustomerSpaceHandler

execute(JobExecutionContext) - Method in class org.exoplatform.cs.job.AutoAssignJob

execute(JobExecutionContext) - Method in class org.exoplatform.cs.job.ReminderNotificationJob

execute(JobExecutionContext) - Method in class org.exoplatform.cs.job.StatsCollectorJob

execute(JobExecutionContext) - Method in class org.exoplatform.cs.job.UpdateTopicEntityJob

extendCSSpace(CSpace) - Static method in class org.exoplatform.cs.rest.utils.CSRestUtils

F

FF - org.exoplatform.cs.dto.BrowserDTO.BrowserType

FIELD_EXOFORUM_LABEL - Static variable in class org.exoplatform.cs.service.util.ForumUtils

FIELD_SEARCHFORUM_LABEL - Static variable in class org.exoplatform.cs.service.util.ForumUtils

findAllTickets() - Method in class org.exoplatform.cs.service.TicketService

findById(String) - Method in class org.exoplatform.cs.service.TicketService

findByStatus(String) - Method in class org.exoplatform.cs.dao.TopicDAO

findByTicketId(String) - Method in class org.exoplatform.cs.dao.TopicDAO

findByTicketId(String) - Method in class org.exoplatform.cs.service.TicketService

findTicketsForReminder(Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

findTicketsForReminder(Calendar) - Method in class org.exoplatform.cs.service.TicketService

findTicketsForSLAReminder(Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

findUpdatedBetween(Calendar, Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

Flow - Class in org.exoplatform.cs.service.tickets

Created by IntelliJ IDEA.

Flow() - Constructor for class org.exoplatform.cs.service.tickets.Flow

Flow(String, String, List<FlowState>) - Constructor for class org.exoplatform.cs.service.tickets.Flow

FlowConfig - Class in org.exoplatform.cs.service.tickets

Created by IntelliJ IDEA.

FlowConfig() - Constructor for class org.exoplatform.cs.service.tickets.FlowConfig

FlowPlugin - Class in org.exoplatform.cs.service.tickets

Created by IntelliJ IDEA.

FlowPlugin(InitParams) - Constructor for class org.exoplatform.cs.service.tickets.FlowPlugin

FlowState - Class in org.exoplatform.cs.service.tickets

Created by IntelliJ IDEA.

FlowState() - Constructor for class org.exoplatform.cs.service.tickets.FlowState

FlowState(String, List<FlowStateSuccessor>) - Constructor for class org.exoplatform.cs.service.tickets.FlowState

FlowStateSuccessor - Class in org.exoplatform.cs.service.tickets

FlowStateSuccessor() - Constructor for class org.exoplatform.cs.service.tickets.FlowStateSuccessor

FlowStateSuccessor(String, List<String>) - Constructor for class org.exoplatform.cs.service.tickets.FlowStateSuccessor

format(Date, TimeZone) - Static method in class org.exoplatform.cs.integration.notification.TemplateUtils

formatDate(String, TimeZone) - Static method in class org.exoplatform.cs.service.util.CSUtils

formatter - Variable in class org.exoplatform.cs.integration.notification.MailTemplateProvider

formatter - Variable in class org.exoplatform.cs.integration.notification.WebTemplateProvider

FORUM - Static variable in class org.exoplatform.cs.service.util.ForumUtils

ForumListener - Class in org.exoplatform.cs.listener

Created by IntelliJ IDEA.

ForumListener(InitParams, TopicDAO, DataStorage, LogDAO) - Constructor for class org.exoplatform.cs.listener.ForumListener

ForumUtils - Class in org.exoplatform.cs.service.util

ForumUtils() - Constructor for class org.exoplatform.cs.service.util.ForumUtils

fromEnvironmentDto(EnvironmentDTO) - Static method in class org.exoplatform.cs.rest.utils.EntityBuilder

fromSpaceDto(SpaceDTO) - Static method in class org.exoplatform.cs.rest.utils.EntityBuilder

fromTicketDto(TicketDTO) - Static method in class org.exoplatform.cs.rest.utils.EntityBuilder

G

getActiveByEndSubscriptionDate(Calendar, Calendar) - Method in class org.exoplatform.cs.dao.SpaceDAO

getActiveByEndSubscriptionDate(Calendar, Calendar) - Method in class org.exoplatform.cs.service.CSSpaceService

getActiveSpaces() - Method in class org.exoplatform.cs.service.CSSpaceService

getActiveSpaces(int, int) - Method in class org.exoplatform.cs.dao.SpaceDAO

getActiveSpacesCount() - Method in class org.exoplatform.cs.dao.SpaceDAO

getAllEnvironments() - Method in class org.exoplatform.cs.dao.EnvironmentDAO

getAllEnvironments() - Method in class org.exoplatform.cs.service.EnvironmentService

getAllMemebersEmails() - Method in class org.exoplatform.cs.rest.CustomerInfoRest

getAllSpaceNames() - Method in class org.exoplatform.cs.service.CSSpaceService

getAllSpaces() - Method in class org.exoplatform.cs.rest.CustomerInfoRest

getAllSpaces() - Method in class org.exoplatform.cs.service.CSSpaceService

getAllSpacesWithEnvironment() - Method in class org.exoplatform.cs.rest.CustomerInfoRest

getAllSpacesWithMembers() - Method in class org.exoplatform.cs.rest.CustomerInfoRest

getAllStatsByType(String) - Method in class org.exoplatform.cs.dao.StatLogDAO

getAllStatsByType(String, Calendar, Calendar) - Method in class org.exoplatform.cs.service.StatsService

getAllStatsByTypeAndDates(String, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.StatLogDAO

getAllStatuses() - Method in class org.exoplatform.cs.service.tickets.TicketStatusFlowService

getAllTickets() - Method in class org.exoplatform.cs.dao.TopicDAO

getAllTickets() - Method in class org.exoplatform.cs.service.TicketService

getAllTickets(int, int) - Method in class org.exoplatform.cs.rest.CustomerInfoRest

getAllTicketsWithPagination(int, int) - Method in class org.exoplatform.cs.dao.TopicDAO

getAllTicketsWithPagination(int, int) - Method in class org.exoplatform.cs.service.TicketService

getAssignedTickets(String, String, boolean, String) - Method in class org.exoplatform.cs.service.TicketService

getAssignee() - Method in class org.exoplatform.cs.entity.TopicEntity

getAttachedJira() - Method in class org.exoplatform.cs.entity.TopicEntity

getAutoAssignDate() - Method in class org.exoplatform.cs.entity.TopicEntity

getByType(LogType, int, int) - Method in class org.exoplatform.cs.dao.LogDAO

getCreatedTickets(String, Calendar, Calendar) - Method in class org.exoplatform.cs.service.TicketService

getCreatedTickets(Calendar, Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

getCreatedTicketsBySpace(String, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

getCreationDate() - Method in class org.exoplatform.cs.entity.TopicEntity

getCreator() - Method in class org.exoplatform.cs.entity.TopicEntity

getCSUserSettings() - Method in class org.exoplatform.cs.rest.CustomerSpaceRest

getCurrentUser() - Static method in class org.exoplatform.cs.rest.utils.CSRestUtils

getCustomerClosedTicketsCount(boolean) - Method in class org.exoplatform.cs.service.TicketService

getCustomerClosedTicketsCountByDates(boolean, Calendar, Calendar) - Method in class org.exoplatform.cs.service.TicketService

getCustomerOpenTicketsCount(boolean) - Method in class org.exoplatform.cs.service.TicketService

getCustomerOpenTicketsCountByDates(boolean, Calendar, Calendar) - Method in class org.exoplatform.cs.service.TicketService

getCustomerSatisfied() - Method in class org.exoplatform.cs.entity.TopicEntity

getDate(String, String) - Method in class org.exoplatform.cs.integration.notification.MailTemplateProvider

getDeactvatedSpaces() - Method in class org.exoplatform.cs.service.CSSpaceService

getDeactvatedSpaces(int, int) - Method in class org.exoplatform.cs.dao.SpaceDAO

getDeactvatedSpacesCount() - Method in class org.exoplatform.cs.dao.SpaceDAO

getDefaultEnvironmentBySpace(String) - Method in class org.exoplatform.cs.dao.EnvironmentDAO

getDefaultState() - Method in class org.exoplatform.cs.service.tickets.Flow

getDefaultState(String) - Static method in class org.exoplatform.cs.service.util.CSUtils

getDelay() - Method in class org.exoplatform.cs.service.sla.SlaDelay

getDiffBetweenTwoDates(Calendar, Calendar) - Static method in class org.exoplatform.cs.service.util.CSUtils

getDTOFromEntity(TypeEntity) - Static method in class org.exoplatform.cs.dto.TypeDTO

getEmptyTitleOrCreationDate() - Method in class org.exoplatform.cs.dao.TopicDAO

Deprecated.

getEntityFromDTO(TypeDTO) - Static method in class org.exoplatform.cs.dto.TypeDTO

getEnvironment() - Method in class org.exoplatform.cs.entity.TopicEntity

getEnvironment(Long) - Method in class org.exoplatform.cs.service.EnvironmentService

getEnvironmentById(Long) - Method in class org.exoplatform.cs.rest.CustomerSpaceRest

getEnvironmentsBySpace(String) - Method in class org.exoplatform.cs.dao.EnvironmentDAO

getEnvironmentsBySpaceGroupId(String) - Method in class org.exoplatform.cs.rest.CustomerSpaceRest

getExcerpt(String, int) - Static method in class org.exoplatform.cs.integration.notification.MailTemplateProvider

getFiles(List<TicketAttachment>) - Static method in class org.exoplatform.cs.rest.utils.CSRestUtils

getFirstLogByType(LogType) - Method in class org.exoplatform.cs.dao.LogDAO

getFirstLogByTypeAndSpace(String, LogType) - Method in class org.exoplatform.cs.dao.LogDAO

getFirstWarningDate() - Method in class org.exoplatform.cs.entity.TopicEntity

getFirtTimeLogs(HttpServletRequest, UriInfo, long, long) - Method in class org.exoplatform.cs.service.TicketUpdatesService

getFlow() - Method in class org.exoplatform.cs.service.tickets.FlowConfig

getFlowbyName(String) - Method in class org.exoplatform.cs.service.tickets.TicketStatusFlowService

getFlowConfig() - Method in class org.exoplatform.cs.service.tickets.FlowPlugin

getFlows() - Method in class org.exoplatform.cs.service.tickets.TicketStatusFlowService

getFlowStatsByName(String) - Method in class org.exoplatform.cs.rest.CustomerTicketRest

getGroupMembers(String) - Static method in class org.exoplatform.cs.service.util.CSUtils

getHandlerName() - Method in class org.exoplatform.cs.portal.handler.CustomerSpaceHandler

getId() - Method in class org.exoplatform.cs.entity.TopicEntity

getId() - Method in class org.exoplatform.cs.integration.notification.CSAddPostPlugin

getId() - Method in class org.exoplatform.cs.integration.notification.CSAnnouncementPlugin

getId() - Method in class org.exoplatform.cs.integration.notification.CSPrivatePostPlugin

getId() - Method in class org.exoplatform.cs.integration.notification.CSRatePlugin

getId() - Method in class org.exoplatform.cs.integration.notification.CSReminderPlugin

getId() - Method in class org.exoplatform.cs.integration.notification.CSSLAReminderPlugin

getId() - Method in class org.exoplatform.cs.integration.notification.CSSpaceEditionPlugin

getId() - Method in class org.exoplatform.cs.integration.notification.CSStatusChangedNotificationPlugin

getId() - Method in class org.exoplatform.cs.integration.notification.CSSubscriptionExpiredPlugin

getId() - Method in class org.exoplatform.cs.integration.notification.CSSubscriptionReminderPlugin

getId() - Method in class org.exoplatform.cs.integration.notification.CSTicketAssignedNotificationPlugin

getId() - Method in class org.exoplatform.cs.integration.notification.CSTicketAssignedToMeNotificationPlugin

getId() - Method in class org.exoplatform.cs.integration.notification.CSTicketClosedNotificationPlugin

getInfoType() - Method in class org.exoplatform.cs.entity.TopicEntity

getInternalSupportMembers() - Static method in class org.exoplatform.cs.service.util.CSUtils

getInternalSupportTeamGroup() - Static method in class org.exoplatform.cs.service.util.CSUtils

getLastWarningDate() - Method in class org.exoplatform.cs.entity.TopicEntity

getLink() - Method in class org.exoplatform.cs.entity.TopicEntity

getLogs() - Method in class org.exoplatform.cs.entity.TopicEntity

getLogs(UriInfo, String, String) - Method in class org.exoplatform.cs.service.TicketUpdatesService

getLogsByNewValue(String) - Method in class org.exoplatform.cs.dao.LogDAO

getLogsByTicket(String) - Method in class org.exoplatform.cs.dao.LogDAO

getLogsByTicketAndStatus(String, List<String>) - Method in class org.exoplatform.cs.dao.LogDAO

getLogsGroupdByNewValue(boolean) - Method in class org.exoplatform.cs.dao.LogDAO

getManagersGroupId(String) - Method in class org.exoplatform.cs.service.TicketService

getMonthlyStatsByType(String) - Method in class org.exoplatform.cs.dao.StatLogDAO

getMonthlyStatsByType(String, Calendar, Calendar) - Method in class org.exoplatform.cs.service.StatsService

getMonthlyStatsByTypeAndDates(String, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.StatLogDAO

getMyTickets(String, String, boolean, String) - Method in class org.exoplatform.cs.service.TicketService

getName() - Method in class org.exoplatform.cs.service.CSSpaceApplicationHandler

getName() - Method in class org.exoplatform.cs.service.sla.Sla

getName() - Method in class org.exoplatform.cs.service.sla.SlaConfig

getName() - Method in class org.exoplatform.cs.service.sla.SlaDelay

getName() - Method in class org.exoplatform.cs.service.subscription.Subscription

getName() - Method in class org.exoplatform.cs.service.subscription.SubscriptionConfig

getName() - Method in class org.exoplatform.cs.service.tickets.Flow

getName() - Method in class org.exoplatform.cs.service.tickets.FlowConfig

getNextDate(Calendar, long) - Static method in class org.exoplatform.cs.service.util.CSUtils

getNotAssignedTickets() - Method in class org.exoplatform.cs.dao.TopicDAO

getNotAssignedTickets(String) - Method in class org.exoplatform.cs.service.TicketService

getNotAssignedTicketsBySpace(String) - Method in class org.exoplatform.cs.dao.TopicDAO

getOpenTickets() - Method in class org.exoplatform.cs.dao.TopicDAO

getOpenTicketsBySpace(String, String) - Method in class org.exoplatform.cs.dao.TopicDAO

getOpenTicketsByStatus(String) - Method in class org.exoplatform.cs.dao.TopicDAO

getOwner() - Method in class org.exoplatform.cs.entity.TopicEntity

getPage(DataStorage, PageService, PageKey) - Static method in class org.exoplatform.cs.service.util.CSUtils

getProfile(String) - Static method in class org.exoplatform.cs.rest.utils.CSRestUtils

getRateReason() - Method in class org.exoplatform.cs.entity.TopicEntity

getReason() - Method in class org.exoplatform.cs.entity.TopicEntity

getReason() - Method in class org.exoplatform.cs.service.tickets.FlowState

getReason() - Method in class org.exoplatform.cs.service.tickets.FlowStateSuccessor

getRequiresLifeCycle() - Method in class org.exoplatform.cs.portal.handler.CustomerSpaceHandler

getResTimeLogs(HttpServletRequest, UriInfo, long, long) - Method in class org.exoplatform.cs.service.TicketUpdatesService

getRole() - Method in class org.exoplatform.cs.service.tickets.FlowState

getService(Class<T>, String) - Static method in class org.exoplatform.cs.service.TicketUpdatesService

getSeverity() - Method in class org.exoplatform.cs.entity.TopicEntity

getSeverity() - Method in class org.exoplatform.cs.service.sla.SlaDelay

getSla() - Method in class org.exoplatform.cs.service.sla.SlaConfig

getSlabyName(String) - Method in class org.exoplatform.cs.service.sla.SlaService

getSlaConfig() - Method in class org.exoplatform.cs.service.sla.SlaPlugin

getSlaDelays() - Method in class org.exoplatform.cs.service.sla.Sla

getSlas() - Method in class org.exoplatform.cs.service.sla.SlaService

getSpace() - Method in class org.exoplatform.cs.entity.TopicEntity

getSpace(String) - Method in class org.exoplatform.cs.service.CSSpaceService

getSpaceByGroupId(String) - Method in class org.exoplatform.cs.rest.CustomerSpaceRest

getSpaceByGroupId(String) - Method in class org.exoplatform.cs.service.TicketService

getSpaceDefaultEnvironment(String) - Method in class org.exoplatform.cs.service.EnvironmentService

getSpaceEnvironments(String) - Method in class org.exoplatform.cs.service.EnvironmentService

getSpaceForum(ForumService, String) - Static method in class org.exoplatform.cs.service.util.ForumUtils

getSpaceHomeURL(String, String) - Static method in class org.exoplatform.cs.service.util.SpacePageUtils

getSpaces(int, int) - Method in class org.exoplatform.cs.dao.SpaceDAO

getSpaces(int, int) - Method in class org.exoplatform.cs.service.CSSpaceService

getSpacesByType(boolean, int, int) - Method in class org.exoplatform.cs.dao.SpaceDAO

getSpacesCount() - Method in class org.exoplatform.cs.dao.SpaceDAO

getSpacesCount() - Method in class org.exoplatform.cs.service.CSSpaceService

getSpaceTimeToFirstResponseAvg(String) - Method in class org.exoplatform.cs.dao.TopicDAO

getSpaceTimeToFirstResponseAvg(String) - Method in class org.exoplatform.cs.service.TicketService

getSpaceTimeToResolutionAvg(String) - Method in class org.exoplatform.cs.dao.TopicDAO

getSpaceTimeToResolutionAvg(String) - Method in class org.exoplatform.cs.service.TicketService

getState() - Method in class org.exoplatform.cs.service.tickets.FlowState

getState() - Method in class org.exoplatform.cs.service.tickets.FlowStateSuccessor

getStates() - Method in class org.exoplatform.cs.service.tickets.Flow

getStats(UriInfo, Boolean) - Method in class org.exoplatform.cs.service.TicketUpdatesService

getStatsByTypeAndDate(String, Calendar) - Method in class org.exoplatform.cs.dao.StatLogDAO

getStatsByTypeAndDate(String, Calendar) - Method in class org.exoplatform.cs.service.StatsService

getStatus() - Method in class org.exoplatform.cs.entity.TopicEntity

getStatusTransitions(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

getSubscription() - Method in class org.exoplatform.cs.service.subscription.SubscriptionConfig

getSubscriptionConfig() - Method in class org.exoplatform.cs.service.subscription.SubscriptionPlugin

getSubscriptions() - Method in class org.exoplatform.cs.service.subscription.SubscriptionService

getSuccessors() - Method in class org.exoplatform.cs.service.tickets.FlowState

getSuccessors(String, String) - Method in class org.exoplatform.cs.service.tickets.TicketStatusFlowService

getSupportAutoAssignees() - Static method in class org.exoplatform.cs.service.util.CSUtils

getSupportManagers() - Static method in class org.exoplatform.cs.service.util.CSUtils

getSupportManagersGroup() - Static method in class org.exoplatform.cs.service.util.CSUtils

Get the group ID for the support team

getSupportMemberGroupName() - Static method in class org.exoplatform.cs.rest.utils.CSRestUtils

getSupportMembers() - Method in class org.exoplatform.cs.rest.CustomerInfoRest

getSupportMembers() - Static method in class org.exoplatform.cs.rest.utils.CSRestUtils

getSupportMembers() - Static method in class org.exoplatform.cs.service.util.CSUtils

getSupportTeamGroup() - Static method in class org.exoplatform.cs.service.util.CSUtils

Get the group ID for the support team

getTicketById(String) - Method in class org.exoplatform.cs.rest.CustomerTicketRest

getTicketId() - Method in class org.exoplatform.cs.entity.TopicEntity

getTickets(String, boolean, String) - Method in class org.exoplatform.cs.service.TicketService

getTickets(Calendar, Calendar) - Method in class org.exoplatform.cs.service.TicketService

getTicketsByEnvironment(Long) - Method in class org.exoplatform.cs.service.TicketService

getTicketsCount(SpaceEntity, IssueType) - Method in class org.exoplatform.cs.service.TicketService

getTicketsEntityByEnvironment(Long) - Method in class org.exoplatform.cs.service.TicketService

getTicketsOfSpace(String) - Method in class org.exoplatform.cs.service.TicketService

getTicketStat(HttpServletRequest, UriInfo, String) - Method in class org.exoplatform.cs.service.TicketUpdatesService

getTimeLogs(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

getTimeToFirstResponse() - Method in class org.exoplatform.cs.entity.TopicEntity

getTimeToFirstResponseAvg(boolean) - Method in class org.exoplatform.cs.dao.TopicDAO

getTimeToFirstResponseAvg(boolean) - Method in class org.exoplatform.cs.service.TicketService

getTimeToFirstResponseAvgBetweenDates(Calendar, Calendar, boolean) - Method in class org.exoplatform.cs.dao.LogDAO

getTimeToFirstResponseAvgBySpaceBetweenDates(String, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.LogDAO

getTimeToFirstResponseBetweenDates(Calendar, Calendar, boolean) - Method in class org.exoplatform.cs.dao.LogDAO

getTimeToFirstResponseFirstLog() - Method in class org.exoplatform.cs.dao.LogDAO

getTimeToResolution() - Method in class org.exoplatform.cs.entity.TopicEntity

getTimeToResolutionAvg(boolean) - Method in class org.exoplatform.cs.dao.TopicDAO

getTimeToResolutionAvg(boolean) - Method in class org.exoplatform.cs.service.TicketService

getTimeToResolutionAvgBetweenDates(Calendar, Calendar, boolean) - Method in class org.exoplatform.cs.dao.LogDAO

getTimeToResolutionAvgBySpaceBetweenDates(String, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.LogDAO

getTimeToResolutionBetweenDates(Calendar, Calendar, boolean) - Method in class org.exoplatform.cs.dao.LogDAO

getTimeToResolutionFirstLog() - Method in class org.exoplatform.cs.dao.LogDAO

getTitle() - Method in class org.exoplatform.cs.entity.TopicEntity

getTopicByTicket(ForumService, TopicEntity) - Static method in class org.exoplatform.cs.service.util.ForumUtils

getTopicEnvironment(String) - Method in class org.exoplatform.cs.service.TicketService

getTopicsByAssignee(String, boolean, String) - Method in class org.exoplatform.cs.dao.TopicDAO

Fetches all topics by assignee

getTopicsByAssignee(String, String, boolean, String) - Method in class org.exoplatform.cs.dao.TopicDAO

Fetches all topics by assignee

getTopicsByCreator(String, boolean, String) - Method in class org.exoplatform.cs.dao.TopicDAO

Fetches all topics by creator

getTopicsByCreator(String, String, boolean, String) - Method in class org.exoplatform.cs.dao.TopicDAO

Fetches all topics by creator

getTopicsByEnvironment(Long) - Method in class org.exoplatform.cs.dao.TopicDAO

getTopicsBySpace(String, String) - Method in class org.exoplatform.cs.dao.TopicDAO

getType() - Method in class org.exoplatform.cs.entity.TopicEntity

getTypeByName(String) - Method in class org.exoplatform.cs.dao.TypeDAO

getTypeFromClass(Class<? extends TypeEntity>) - Static method in class org.exoplatform.cs.dto.TypeDTO

getTypeFromString(String) - Static method in class org.exoplatform.cs.dto.TypeDTO

getTypeObject(String, String) - Method in class org.exoplatform.cs.service.EnvironmentService

getTypeObjects(Class<T>) - Method in class org.exoplatform.cs.dao.TypeDAO

getTypeObjects(String) - Method in class org.exoplatform.cs.service.EnvironmentService

getUnit() - Method in class org.exoplatform.cs.service.sla.SlaDelay

getUpdateDate() - Method in class org.exoplatform.cs.entity.TopicEntity

getUpdatedTickets(String, String, Calendar, Calendar) - Method in class org.exoplatform.cs.service.TicketService

getUpdatedTickets(Calendar, Calendar) - Method in class org.exoplatform.cs.service.TicketService

getUpdatedTicketsBySpace(String, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

getUpdatedTicketsBySpaceAndStatus(String, String, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

getUpdatedTicketsByStatus(String, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.TopicDAO

getupdates(Calendar, Calendar) - Method in class org.exoplatform.cs.dao.LogDAO

getUpdates(UriInfo, String, String) - Method in class org.exoplatform.cs.service.TicketUpdatesService

This endpoint will provide the lately updated tickets

getUpdates(UriInfo, String, String, String) - Method in class org.exoplatform.cs.injector.CSInjector

getUserTimezone(String) - Static method in class org.exoplatform.cs.service.util.CSUtils

getWeeklyStatsByType(String) - Method in class org.exoplatform.cs.dao.StatLogDAO

getWeeklyStatsByType(String, Calendar, Calendar) - Method in class org.exoplatform.cs.service.StatsService

getWeeklyStatsByTypeAndDates(String, Calendar, Calendar) - Method in class org.exoplatform.cs.dao.StatLogDAO

getWithEmptyTicketID() - Method in class org.exoplatform.cs.dao.TopicDAO

GOPAGE_ID_B - Static variable in class org.exoplatform.cs.service.util.ForumUtils

GOPAGE_ID_T - Static variable in class org.exoplatform.cs.service.util.ForumUtils

grantedLead(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

grantedLead(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

H

HAS_CREATE_POLL - Static variable in class org.exoplatform.cs.service.util.ForumUtils

HAS_CREATE_TOPIC - Static variable in class org.exoplatform.cs.service.util.ForumUtils

HOURS - Static variable in class org.exoplatform.cs.integration.notification.CSSLAReminderPlugin

HOURS - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

I

ID - Static variable in class org.exoplatform.cs.integration.notification.CSAddPostPlugin

ID - Static variable in class org.exoplatform.cs.integration.notification.CSAnnouncementPlugin

ID - Static variable in class org.exoplatform.cs.integration.notification.CSPrivatePostPlugin

ID - Static variable in class org.exoplatform.cs.integration.notification.CSRatePlugin

ID - Static variable in class org.exoplatform.cs.integration.notification.CSReminderPlugin

ID - Static variable in class org.exoplatform.cs.integration.notification.CSSLAReminderPlugin

ID - Static variable in class org.exoplatform.cs.integration.notification.CSSpaceEditionPlugin

ID - Static variable in class org.exoplatform.cs.integration.notification.CSStatusChangedNotificationPlugin

ID - Static variable in class org.exoplatform.cs.integration.notification.CSSubscriptionExpiredPlugin

ID - Static variable in class org.exoplatform.cs.integration.notification.CSSubscriptionReminderPlugin

ID - Static variable in class org.exoplatform.cs.integration.notification.CSTicketAssignedNotificationPlugin

ID - Static variable in class org.exoplatform.cs.integration.notification.CSTicketAssignedToMeNotificationPlugin

ID - Static variable in class org.exoplatform.cs.integration.notification.CSTicketClosedNotificationPlugin

IE - org.exoplatform.cs.dto.BrowserDTO.BrowserType

INCIDENT - org.exoplatform.cs.dto.IssueType

INFO_1 - org.exoplatform.cs.dto.InfoType

INFO_2 - org.exoplatform.cs.dto.InfoType

INFO_3 - org.exoplatform.cs.dto.InfoType

INFO_4 - org.exoplatform.cs.dto.InfoType

INFO_5 - org.exoplatform.cs.dto.InfoType

INFO_6 - org.exoplatform.cs.dto.InfoType

INFO_7 - org.exoplatform.cs.dto.InfoType

INFORMATION - org.exoplatform.cs.dto.IssueType

InfoType - Enum in org.exoplatform.cs.dto

initApps(Space, SpaceTemplate) - Method in class org.exoplatform.cs.service.CSSpaceApplicationHandler

INITIAL_STATE - Static variable in class org.exoplatform.cs.service.tickets.TicketStatusFlowService

IS_RATED_FROM_MAIL - Static variable in class org.exoplatform.cs.integration.notification.CSRatePlugin

isBusiness() - Method in class org.exoplatform.cs.service.sla.SlaDelay

isDone() - Method in class org.exoplatform.cs.service.migration.SpaceNavAsyncMigrationService

isMemberof(String, String) - Static method in class org.exoplatform.cs.service.util.CSUtils

isSpaceNavigationlMigrated() - Static method in class org.exoplatform.cs.service.migration.SpaceNavigationMigration

IssueSeverity - Enum in org.exoplatform.cs.dto

IssueType - Enum in org.exoplatform.cs.dto

isSupportMember() - Static method in class org.exoplatform.cs.rest.utils.CSRestUtils

isValid(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSAddPostPlugin

isValid(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSAnnouncementPlugin

isValid(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSPrivatePostPlugin

isValid(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSRatePlugin

isValid(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSReminderPlugin

isValid(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSSLAReminderPlugin

isValid(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSSpaceEditionPlugin

isValid(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSStatusChangedNotificationPlugin

isValid(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSSubscriptionExpiredPlugin

isValid(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSSubscriptionReminderPlugin

isValid(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSTicketAssignedNotificationPlugin

isValid(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSTicketAssignedToMeNotificationPlugin

isValid(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSTicketClosedNotificationPlugin

isValidEmailAddresses(String) - Static method in class org.exoplatform.cs.service.util.ForumUtils

ITOP - org.exoplatform.cs.dto.Owner

J

joined(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

joined(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

JVMTypeEntity - Class in org.exoplatform.cs.entity

Created by The eXo Platform SAS

JVMTypeEntity(Long, String, Boolean) - Constructor for class org.exoplatform.cs.entity.JVMTypeEntity

L

left(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

left(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

log - Static variable in class org.exoplatform.cs.integration.notification.MailTemplateProvider

log - Static variable in class org.exoplatform.cs.integration.notification.WebTemplateProvider

log - Static variable in class org.exoplatform.cs.listener.CSMemebrshipListener

log - Static variable in class org.exoplatform.cs.portal.handler.CustomerSpaceHandler

log - Static variable in class org.exoplatform.cs.service.util.ForumUtils

LOG_ENTITY - Static variable in class org.exoplatform.cs.integration.notification.CSStatusChangedNotificationPlugin

LOG_ENTITY - Static variable in class org.exoplatform.cs.integration.notification.CSTicketAssignedNotificationPlugin

LOG_ENTITY - Static variable in class org.exoplatform.cs.integration.notification.CSTicketAssignedToMeNotificationPlugin

LOG_ENTITY - Static variable in class org.exoplatform.cs.integration.notification.CSTicketClosedNotificationPlugin

LogDAO - Class in org.exoplatform.cs.dao

Created by IntelliJ IDEA.

LogDAO() - Constructor for class org.exoplatform.cs.dao.LogDAO

LogEntity - Class in org.exoplatform.cs.entity

Created by IntelliJ IDEA.

LogEntity() - Constructor for class org.exoplatform.cs.entity.LogEntity

LogEntity(LogType, String, Calendar, String, String, TopicEntity, Long, Long, String) - Constructor for class org.exoplatform.cs.entity.LogEntity

LogType - Enum in org.exoplatform.cs.dto

Created by IntelliJ IDEA.

M

MailTemplateProvider - Class in org.exoplatform.cs.integration.notification

MailTemplateProvider(InitParams) - Constructor for class org.exoplatform.cs.integration.notification.MailTemplateProvider

MAINTENANCE - org.exoplatform.cs.dto.Owner

makeNotification(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSAddPostPlugin

makeNotification(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSAnnouncementPlugin

makeNotification(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSPrivatePostPlugin

makeNotification(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSRatePlugin

makeNotification(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSReminderPlugin

makeNotification(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSSLAReminderPlugin

makeNotification(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSSpaceEditionPlugin

makeNotification(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSStatusChangedNotificationPlugin

makeNotification(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSSubscriptionExpiredPlugin

makeNotification(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSSubscriptionReminderPlugin

makeNotification(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSTicketAssignedNotificationPlugin

makeNotification(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSTicketAssignedToMeNotificationPlugin

makeNotification(NotificationContext) - Method in class org.exoplatform.cs.integration.notification.CSTicketClosedNotificationPlugin

MAXMESSAGE - Static variable in class org.exoplatform.cs.service.util.ForumUtils

MAXSIGNATURE - Static variable in class org.exoplatform.cs.service.util.ForumUtils

MAXTITLE - Static variable in class org.exoplatform.cs.service.util.ForumUtils

mergeTopic(Topic, String, String) - Method in class org.exoplatform.cs.listener.ForumListener

migrate() - Method in class org.exoplatform.cs.service.migration.SpaceNavigationMigration

MINUTES - Static variable in class org.exoplatform.cs.integration.notification.CSSLAReminderPlugin

MINUTES - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

movePost(List<Post>, List<String>, String) - Method in class org.exoplatform.cs.listener.ForumListener

moveTopic(Topic, String, String) - Method in class org.exoplatform.cs.listener.ForumListener

N

NAME - Static variable in class org.exoplatform.cs.service.CSSpaceApplicationHandler

NEW_ASSIGNEE - Static variable in class org.exoplatform.cs.service.CSConstants

NEW_CUSTOMER_SATISFACTION - Static variable in class org.exoplatform.cs.service.CSConstants

NEW_END_DATE - Static variable in class org.exoplatform.cs.service.CSConstants

NEW_OWNER - Static variable in class org.exoplatform.cs.service.CSConstants

NEW_SEVERITY - Static variable in class org.exoplatform.cs.service.CSConstants

NEW_START_DATE - Static variable in class org.exoplatform.cs.service.CSConstants

NEW_STATUS - Static variable in class org.exoplatform.cs.service.CSConstants

NEW_SUBSCRIPTION - Static variable in class org.exoplatform.cs.service.CSConstants

NEW_TYPE - Static variable in class org.exoplatform.cs.service.CSConstants

NotificationUtils - Class in org.exoplatform.cs.integration.notification

NotificationUtils() - Constructor for class org.exoplatform.cs.integration.notification.NotificationUtils

notifyCustomerRate(TicketDTO, String, boolean) - Method in class org.exoplatform.cs.service.TicketService

O

OLD_ASSIGNEE - Static variable in class org.exoplatform.cs.service.CSConstants

OLD_CUSTOMER_SATISFACTION - Static variable in class org.exoplatform.cs.service.CSConstants

OLD_END_DATE - Static variable in class org.exoplatform.cs.service.CSConstants

OLD_OWNER - Static variable in class org.exoplatform.cs.service.CSConstants

OLD_SEVERITY - Static variable in class org.exoplatform.cs.service.CSConstants

OLD_START_DATE - Static variable in class org.exoplatform.cs.service.CSConstants

OLD_STATUS - Static variable in class org.exoplatform.cs.service.CSConstants

OLD_SUBSCRIPTION - Static variable in class org.exoplatform.cs.service.CSConstants

OLD_TYPE - Static variable in class org.exoplatform.cs.service.CSConstants

OLD_VALUE - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

onEvent(Event<SpaceDTO, Map<String, String>>) - Method in class org.exoplatform.cs.service.listener.CSSpaceUpdatedLogListener

onEvent(Event<TopicEntity, Map<String, String>>) - Method in class org.exoplatform.cs.service.listener.TicketCreatedLogListener

onEvent(Event<TopicEntity, Map<String, String>>) - Method in class org.exoplatform.cs.service.listener.TicketUpdatedLogListener

OnlyOffice - org.exoplatform.cs.dto.Owner

org.exoplatform.cs.dao - package org.exoplatform.cs.dao

org.exoplatform.cs.dto - package org.exoplatform.cs.dto

org.exoplatform.cs.entity - package org.exoplatform.cs.entity

org.exoplatform.cs.exception - package org.exoplatform.cs.exception

org.exoplatform.cs.injector - package org.exoplatform.cs.injector

org.exoplatform.cs.integration.notification - package org.exoplatform.cs.integration.notification

org.exoplatform.cs.job - package org.exoplatform.cs.job

org.exoplatform.cs.listener - package org.exoplatform.cs.listener

org.exoplatform.cs.portal.handler - package org.exoplatform.cs.portal.handler

org.exoplatform.cs.rest - package org.exoplatform.cs.rest

org.exoplatform.cs.rest.model - package org.exoplatform.cs.rest.model

org.exoplatform.cs.rest.utils - package org.exoplatform.cs.rest.utils

org.exoplatform.cs.service - package org.exoplatform.cs.service

org.exoplatform.cs.service.listener - package org.exoplatform.cs.service.listener

org.exoplatform.cs.service.migration - package org.exoplatform.cs.service.migration

org.exoplatform.cs.service.sla - package org.exoplatform.cs.service.sla

org.exoplatform.cs.service.subscription - package org.exoplatform.cs.service.subscription

org.exoplatform.cs.service.tickets - package org.exoplatform.cs.service.tickets

org.exoplatform.cs.service.util - package org.exoplatform.cs.service.util

OSTypeEntity - Class in org.exoplatform.cs.entity

Created by The eXo Platform SAS

OSTypeEntity(Long, String, Boolean) - Constructor for class org.exoplatform.cs.entity.OSTypeEntity

Owner - Enum in org.exoplatform.cs.dto

OWNER - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

P

PERIOD - Static variable in class org.exoplatform.cs.integration.notification.CSReminderPlugin

PERIOD - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

PLF_VERSION - Static variable in class org.exoplatform.cs.integration.notification.CSAnnouncementPlugin

PLF_VERSION - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

PM - org.exoplatform.cs.dto.Owner

POLL - Static variable in class org.exoplatform.cs.service.util.ForumUtils

POST - Static variable in class org.exoplatform.cs.integration.notification.CSAddPostPlugin

POST - Static variable in class org.exoplatform.cs.integration.notification.CSPrivatePostPlugin

POST - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

POST - Static variable in class org.exoplatform.cs.service.util.ForumUtils

postDelete(Membership) - Method in class org.exoplatform.cs.listener.CSMemebrshipListener

POSTER - Static variable in class org.exoplatform.cs.integration.notification.CSAddPostPlugin

POSTER - Static variable in class org.exoplatform.cs.integration.notification.CSPrivatePostPlugin

postMessageToTicket(ForumService, TopicEntity, String) - Static method in class org.exoplatform.cs.service.util.ForumUtils

postSave(Membership, boolean) - Method in class org.exoplatform.cs.listener.CSMemebrshipListener

PRODUCT - org.exoplatform.cs.dto.IssueType

R

RATE_TYPE - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

RATED_FROM - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

RATER_USERNAME - Static variable in class org.exoplatform.cs.integration.notification.CSRatePlugin

RECEIVERS - Static variable in class org.exoplatform.cs.integration.notification.CSSLAReminderPlugin

RECEIVERS - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

ReminderNotificationJob - Class in org.exoplatform.cs.job

Created by eXo Platform SAS.

ReminderNotificationJob() - Constructor for class org.exoplatform.cs.job.ReminderNotificationJob

remove(EnvironmentDTO) - Method in class org.exoplatform.cs.service.EnvironmentService

removeActivity(String) - Method in class org.exoplatform.cs.listener.ForumListener

removeComment(String, String) - Method in class org.exoplatform.cs.listener.ForumListener

removeSpace(String) - Method in class org.exoplatform.cs.service.CSSpaceService

removeType(TypeDTO) - Method in class org.exoplatform.cs.service.EnvironmentService

RENEWAL - org.exoplatform.cs.dto.Owner

REQUEST_TICKET_ID - Static variable in class org.exoplatform.cs.portal.handler.CustomerSpaceHandler

.

RESOLVED_TAG - Static variable in class org.exoplatform.cs.service.CSConstants

revokedLead(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

revokedLead(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

S

SAFARI - org.exoplatform.cs.dto.BrowserDTO.BrowserType

save(StatLogEntity) - Method in class org.exoplatform.cs.service.StatsService

saveCategory(Category) - Method in class org.exoplatform.cs.listener.ForumListener

saveEnvironment(EnvironmentDTO) - Method in class org.exoplatform.cs.service.EnvironmentService

saveForum(Forum) - Method in class org.exoplatform.cs.listener.ForumListener

saveSpace(SpaceDTO) - Method in class org.exoplatform.cs.service.CSSpaceService

saveType(TypeDTO) - Method in class org.exoplatform.cs.service.EnvironmentService

SEARCHFORM_ID - Static variable in class org.exoplatform.cs.service.util.ForumUtils

sendCustomerRateEmail(TicketDTO, SpaceEntity, Profile, InputStream) - Static method in class org.exoplatform.cs.service.util.CustomerRateMailUtils

setAssignee(String) - Method in class org.exoplatform.cs.entity.TopicEntity

setAttachedJira(String) - Method in class org.exoplatform.cs.entity.TopicEntity

setAutoAssignDate(Calendar) - Method in class org.exoplatform.cs.entity.TopicEntity

setBusiness(boolean) - Method in class org.exoplatform.cs.service.sla.SlaDelay

setCreationDate(Calendar) - Method in class org.exoplatform.cs.entity.TopicEntity

setCreator(String) - Method in class org.exoplatform.cs.entity.TopicEntity

setCustomerSatisfied(Boolean) - Method in class org.exoplatform.cs.entity.TopicEntity

setDefaultState(String) - Method in class org.exoplatform.cs.service.tickets.Flow

setDelay(int) - Method in class org.exoplatform.cs.service.sla.SlaDelay

setEnvironment(EnvironmentEntity) - Method in class org.exoplatform.cs.entity.TopicEntity

setFirstWarningDate(Calendar) - Method in class org.exoplatform.cs.entity.TopicEntity

setFlow(Flow) - Method in class org.exoplatform.cs.service.tickets.FlowConfig

setFlowConfig(FlowConfig) - Method in class org.exoplatform.cs.service.tickets.FlowPlugin

setId(String) - Method in class org.exoplatform.cs.entity.TopicEntity

setInfoType(InfoType) - Method in class org.exoplatform.cs.entity.TopicEntity

setLastWarningDate(Calendar) - Method in class org.exoplatform.cs.entity.TopicEntity

setLink(String) - Method in class org.exoplatform.cs.entity.TopicEntity

setLogs(List<LogEntity>) - Method in class org.exoplatform.cs.entity.TopicEntity

setName(String) - Method in class org.exoplatform.cs.service.sla.Sla

setName(String) - Method in class org.exoplatform.cs.service.sla.SlaConfig

setName(String) - Method in class org.exoplatform.cs.service.sla.SlaDelay

setName(String) - Method in class org.exoplatform.cs.service.subscription.Subscription

setName(String) - Method in class org.exoplatform.cs.service.subscription.SubscriptionConfig

setName(String) - Method in class org.exoplatform.cs.service.tickets.Flow

setName(String) - Method in class org.exoplatform.cs.service.tickets.FlowConfig

setOwner(Owner) - Method in class org.exoplatform.cs.entity.TopicEntity

setRateReason(String) - Method in class org.exoplatform.cs.entity.TopicEntity

setRateStatus(String, boolean, String) - Method in class org.exoplatform.cs.rest.CustomerRateRest

setReason(String) - Method in class org.exoplatform.cs.entity.TopicEntity

setReason(List<String>) - Method in class org.exoplatform.cs.service.tickets.FlowState

setReason(List<String>) - Method in class org.exoplatform.cs.service.tickets.FlowStateSuccessor

setRole(String) - Method in class org.exoplatform.cs.service.tickets.FlowState

setSeverity(String) - Method in class org.exoplatform.cs.service.sla.SlaDelay

setSeverity(IssueSeverity) - Method in class org.exoplatform.cs.entity.TopicEntity

setSla(Sla) - Method in class org.exoplatform.cs.service.sla.SlaConfig

setSlaConfig(SlaConfig) - Method in class org.exoplatform.cs.service.sla.SlaPlugin

setSlaDelays(List<SlaDelay>) - Method in class org.exoplatform.cs.service.sla.Sla

setSpace(SpaceEntity) - Method in class org.exoplatform.cs.entity.TopicEntity

setSpaceNavigationMigrationDone() - Static method in class org.exoplatform.cs.service.migration.SpaceNavigationMigration

setState(String) - Method in class org.exoplatform.cs.service.tickets.FlowState

setState(String) - Method in class org.exoplatform.cs.service.tickets.FlowStateSuccessor

setStates(List<FlowState>) - Method in class org.exoplatform.cs.service.tickets.Flow

setStatus(String) - Method in class org.exoplatform.cs.entity.TopicEntity

setSubscription(Subscription) - Method in class org.exoplatform.cs.service.subscription.SubscriptionConfig

setSubscriptionConfig(SubscriptionConfig) - Method in class org.exoplatform.cs.service.subscription.SubscriptionPlugin

setSuccessors(List<FlowStateSuccessor>) - Method in class org.exoplatform.cs.service.tickets.FlowState

setTicketId(String) - Method in class org.exoplatform.cs.entity.TopicEntity

setTimes(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

setTimeToFirstResponse(Long) - Method in class org.exoplatform.cs.entity.TopicEntity

setTimeToResolution(Long) - Method in class org.exoplatform.cs.entity.TopicEntity

setTitle(String) - Method in class org.exoplatform.cs.entity.TopicEntity

setType(IssueType) - Method in class org.exoplatform.cs.entity.TopicEntity

setUnit(String) - Method in class org.exoplatform.cs.service.sla.SlaDelay

setUpdateDate(Calendar) - Method in class org.exoplatform.cs.entity.TopicEntity

SEVERITY_1 - org.exoplatform.cs.dto.IssueSeverity

SEVERITY_2 - org.exoplatform.cs.dto.IssueSeverity

SEVERITY_3 - org.exoplatform.cs.dto.IssueSeverity

SEVERITY_4 - org.exoplatform.cs.dto.IssueSeverity

simpleDateFormat - Variable in class org.exoplatform.cs.dto.TicketDTO

Sla - Class in org.exoplatform.cs.service.sla

Sla() - Constructor for class org.exoplatform.cs.service.sla.Sla

Sla(String, List<SlaDelay>) - Constructor for class org.exoplatform.cs.service.sla.Sla

SlaConfig - Class in org.exoplatform.cs.service.sla

SlaConfig() - Constructor for class org.exoplatform.cs.service.sla.SlaConfig

SlaDelay - Class in org.exoplatform.cs.service.sla

SlaDelay() - Constructor for class org.exoplatform.cs.service.sla.SlaDelay

SlaDelay(String, String, int, boolean) - Constructor for class org.exoplatform.cs.service.sla.SlaDelay

SlaPlugin - Class in org.exoplatform.cs.service.sla

SlaPlugin(InitParams) - Constructor for class org.exoplatform.cs.service.sla.SlaPlugin

SlaService - Class in org.exoplatform.cs.service.sla

SlaService() - Constructor for class org.exoplatform.cs.service.sla.SlaService

SLASH - Static variable in class org.exoplatform.cs.service.util.ForumUtils

SPACE - Static variable in class org.exoplatform.cs.integration.notification.CSSpaceEditionPlugin

SPACE - Static variable in class org.exoplatform.cs.integration.notification.CSSubscriptionExpiredPlugin

SPACE - Static variable in class org.exoplatform.cs.integration.notification.CSSubscriptionReminderPlugin

SPACE_GROUP_ID - Static variable in class org.exoplatform.cs.service.util.ForumUtils

SPACE_ID - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

SPACE_NAME - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

SPACE_UPDATED - Static variable in class org.exoplatform.cs.service.CSConstants

SPACE_URL - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

spaceAccessEdited(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

spaceAccessEdited(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

spaceAvatarEdited(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

spaceAvatarEdited(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

spaceBannerEdited(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

spaceBannerEdited(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

spaceCreated(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

spaceCreated(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

spaceDAO - Variable in class org.exoplatform.cs.service.BaseService

SpaceDAO - Class in org.exoplatform.cs.dao

Created by The eXo Platform SAS

SpaceDAO() - Constructor for class org.exoplatform.cs.dao.SpaceDAO

spaceDescriptionEdited(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

spaceDescriptionEdited(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

SpaceDTO - Class in org.exoplatform.cs.dto

SpaceDTO() - Constructor for class org.exoplatform.cs.dto.SpaceDTO

SpaceEntity - Class in org.exoplatform.cs.entity

Created by The eXo Platform SAS

SpaceEntity() - Constructor for class org.exoplatform.cs.entity.SpaceEntity

SpaceNavAsyncMigrationService - Class in org.exoplatform.cs.service.migration

SpaceNavAsyncMigrationService(SpaceNavigationMigration) - Constructor for class org.exoplatform.cs.service.migration.SpaceNavAsyncMigrationService

SpaceNavigationMigration - Class in org.exoplatform.cs.service.migration

SpaceNavigationMigration(SpaceService, CSSpaceService, UserPortalConfigService, NavigationService, DescriptionService, ResourceBundleManager) - Constructor for class org.exoplatform.cs.service.migration.SpaceNavigationMigration

SpacePageUtils - Class in org.exoplatform.cs.service.util

SpacePageUtils() - Constructor for class org.exoplatform.cs.service.util.SpacePageUtils

spaceRegistrationEdited(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

spaceRegistrationEdited(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

spaceRemoved(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

spaceRemoved(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

spaceRenamed(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.CSSpaceListener

spaceRenamed(SpaceLifeCycleEvent) - Method in class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

splitTopic(Topic, Topic, String) - Method in class org.exoplatform.cs.listener.ForumListener

SSOTypeEntity - Class in org.exoplatform.cs.entity

Created by The eXo Platform SAS

SSOTypeEntity(Long, String, Boolean) - Constructor for class org.exoplatform.cs.entity.SSOTypeEntity

start() - Method in class org.exoplatform.cs.service.CSHandlerStarter

start() - Method in class org.exoplatform.cs.service.migration.SpaceNavAsyncMigrationService

start() - Method in class org.exoplatform.cs.service.sla.SlaService

start() - Method in class org.exoplatform.cs.service.subscription.SubscriptionService

start() - Method in class org.exoplatform.cs.service.tickets.TicketStatusFlowService

StatLogDAO - Class in org.exoplatform.cs.dao

Created by IntelliJ IDEA.

StatLogDAO() - Constructor for class org.exoplatform.cs.dao.StatLogDAO

StatLogDTO - Class in org.exoplatform.cs.dto

StatLogDTO() - Constructor for class org.exoplatform.cs.dto.StatLogDTO

StatLogEntity - Class in org.exoplatform.cs.entity

Created by The eXo Platform SAS

StatLogEntity() - Constructor for class org.exoplatform.cs.entity.StatLogEntity

StatsCollectorJob - Class in org.exoplatform.cs.job

Created by eXo Platform SAS.

StatsCollectorJob() - Constructor for class org.exoplatform.cs.job.StatsCollectorJob

StatsService - Class in org.exoplatform.cs.service

Created by The eXo Platform SAS

StatsService() - Constructor for class org.exoplatform.cs.service.StatsService

STATUS_CHANGED - Static variable in class org.exoplatform.cs.service.tickets.TicketStatusFlowService

STATUS_CLOSED - Static variable in class org.exoplatform.cs.service.CSConstants

STATUS_INPROGRESS - Static variable in class org.exoplatform.cs.service.CSConstants

STATUS_NEW - Static variable in class org.exoplatform.cs.service.CSConstants

STATUS_OPEN - Static variable in class org.exoplatform.cs.service.CSConstants

stop() - Method in class org.exoplatform.cs.service.CSHandlerStarter

stop() - Method in class org.exoplatform.cs.service.sla.SlaService

stop() - Method in class org.exoplatform.cs.service.subscription.SubscriptionService

stop() - Method in class org.exoplatform.cs.service.tickets.TicketStatusFlowService

Subscription - Class in org.exoplatform.cs.service.subscription

Subscription() - Constructor for class org.exoplatform.cs.service.subscription.Subscription

Subscription(String) - Constructor for class org.exoplatform.cs.service.subscription.Subscription

SubscriptionConfig - Class in org.exoplatform.cs.service.subscription

Created by IntelliJ IDEA.

SubscriptionConfig() - Constructor for class org.exoplatform.cs.service.subscription.SubscriptionConfig

SubscriptionPlugin - Class in org.exoplatform.cs.service.subscription

Created by IntelliJ IDEA.

SubscriptionPlugin(InitParams) - Constructor for class org.exoplatform.cs.service.subscription.SubscriptionPlugin

SubscriptionService - Class in org.exoplatform.cs.service.subscription

SubscriptionService() - Constructor for class org.exoplatform.cs.service.subscription.SubscriptionService

SUPPORT - org.exoplatform.cs.dto.Owner

SUPPORT_USER - Static variable in class org.exoplatform.cs.service.CSConstants

SupportAgent - Class in org.exoplatform.cs.rest.model

SupportAgent() - Constructor for class org.exoplatform.cs.rest.model.SupportAgent

T

TAG - Static variable in class org.exoplatform.cs.service.util.ForumUtils

TemplateUtils - Class in org.exoplatform.cs.integration.notification

TemplateUtils() - Constructor for class org.exoplatform.cs.integration.notification.TemplateUtils

Ticket - Class in org.exoplatform.cs.rest.model

Ticket(String, String, String, String, String, String, String, String, IssueType, IssueSeverity, InfoType, String, String, Long, String, String, String, String, String, String, Owner, String, String, String, String, Long, Long, Boolean, Boolean, Boolean, String, String, String[], List<String>, List<String>, List<String>, Map<String, String>) - Constructor for class org.exoplatform.cs.rest.model.Ticket

TICKET - Static variable in class org.exoplatform.cs.integration.notification.CSAddPostPlugin

TICKET - Static variable in class org.exoplatform.cs.integration.notification.CSPrivatePostPlugin

TICKET - Static variable in class org.exoplatform.cs.integration.notification.CSRatePlugin

TICKET - Static variable in class org.exoplatform.cs.integration.notification.CSReminderPlugin

TICKET - Static variable in class org.exoplatform.cs.integration.notification.CSSLAReminderPlugin

TICKET - Static variable in class org.exoplatform.cs.integration.notification.CSStatusChangedNotificationPlugin

TICKET - Static variable in class org.exoplatform.cs.integration.notification.CSTicketAssignedNotificationPlugin

TICKET - Static variable in class org.exoplatform.cs.integration.notification.CSTicketAssignedToMeNotificationPlugin

TICKET - Static variable in class org.exoplatform.cs.integration.notification.CSTicketClosedNotificationPlugin

TICKET_ASSIGNEE_CHANGED - org.exoplatform.cs.dto.LogType

TICKET_COMMENTED_BY_CUSTOMER - org.exoplatform.cs.dto.LogType

TICKET_COMMENTED_BY_SUPPORT - org.exoplatform.cs.dto.LogType

TICKET_CREATED - org.exoplatform.cs.dto.LogType

TICKET_CREATED - Static variable in class org.exoplatform.cs.service.CSConstants

TICKET_ID - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

TICKET_OWNER_CHANGED - org.exoplatform.cs.dto.LogType

TICKET_SEVERITY_CHANGED - org.exoplatform.cs.dto.LogType

TICKET_STATUS - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

TICKET_STATUS_CHANGED - org.exoplatform.cs.dto.LogType

TICKET_TITLE - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

TICKET_TYPE_CHANGED - org.exoplatform.cs.dto.LogType

TICKET_UPDATED - Static variable in class org.exoplatform.cs.service.CSConstants

TICKET_URL - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

TicketAttachment - Class in org.exoplatform.cs.rest.model

TicketAttachment() - Constructor for class org.exoplatform.cs.rest.model.TicketAttachment

TicketAttachmentService - Interface in org.exoplatform.cs.service

TicketAttachmentServiceImpl - Class in org.exoplatform.cs.service

TicketAttachmentServiceImpl(SessionProviderService, RepositoryService, NodeHierarchyCreator, DataDistributionManager, SpaceService, UploadService, DocumentService) - Constructor for class org.exoplatform.cs.service.TicketAttachmentServiceImpl

TicketCreatedLogListener - Class in org.exoplatform.cs.service.listener

Created by IntelliJ IDEA.

TicketCreatedLogListener(LogDAO, ForumService, ResourceBundleService) - Constructor for class org.exoplatform.cs.service.listener.TicketCreatedLogListener

TicketDTO - Class in org.exoplatform.cs.dto

TicketDTO(String, String, String, String, String, String, String, IssueType, IssueSeverity, InfoType, String, String, Long, Calendar, Calendar, Calendar, String, List<FileItem>, String, String, String, String, String, Owner, String, Calendar, Calendar, Calendar, String, String, String, Long, Long, Boolean, Boolean, Boolean, String, String, String[]) - Constructor for class org.exoplatform.cs.dto.TicketDTO

TicketService - Class in org.exoplatform.cs.service

Created by The eXo Platform SAS

TicketService(ForumService, TicketAttachmentService, ListenerService, ProjectService, StatusService, TaskService, SlaService, EnvironmentDAO, SpaceDAO, TopicDAO, LogDAO, IdentityManager) - Constructor for class org.exoplatform.cs.service.TicketService

TicketStatusFlowService - Class in org.exoplatform.cs.service.tickets

Created by IntelliJ IDEA.

TicketStatusFlowService() - Constructor for class org.exoplatform.cs.service.tickets.TicketStatusFlowService

TicketUpdatedLogListener - Class in org.exoplatform.cs.service.listener

Created by IntelliJ IDEA.

TicketUpdatedLogListener(LogDAO, ForumService, ResourceBundleService) - Constructor for class org.exoplatform.cs.service.listener.TicketUpdatedLogListener

TicketUpdatesService - Class in org.exoplatform.cs.service

Created by eXo Platform SAS.

TicketUpdatesService() - Constructor for class org.exoplatform.cs.service.TicketUpdatesService

TIME_TO_FIRST_RESPONSE - Static variable in class org.exoplatform.cs.service.CSConstants

TIME_TO_FIRST_RESPONSE_ADDED - org.exoplatform.cs.dto.LogType

TIME_TO_RESOLUTION - Static variable in class org.exoplatform.cs.service.CSConstants

TIME_TO_RESOLUTION_ADDED - org.exoplatform.cs.dto.LogType

TOPIC - Static variable in class org.exoplatform.cs.service.CSConstants

TOPIC - Static variable in class org.exoplatform.cs.service.util.ForumUtils

topicDAO - Variable in class org.exoplatform.cs.service.BaseService

TopicDAO - Class in org.exoplatform.cs.dao

Created by The eXo Platform SAS

TopicDAO() - Constructor for class org.exoplatform.cs.dao.TopicDAO

TopicEntity - Class in org.exoplatform.cs.entity

Created by The eXo Platform SAS

TopicEntity() - Constructor for class org.exoplatform.cs.entity.TopicEntity

toString() - Method in enum org.exoplatform.cs.dto.InfoType

toTicketDto(Ticket) - Static method in class org.exoplatform.cs.rest.utils.EntityBuilder

TYPE_NAME - Static variable in class org.exoplatform.cs.entity.ASTypeEntity

TYPE_NAME - Static variable in class org.exoplatform.cs.entity.DBTypeEntity

TYPE_NAME - Static variable in class org.exoplatform.cs.entity.EnvTypeEntity

TYPE_NAME - Static variable in class org.exoplatform.cs.entity.JVMTypeEntity

TYPE_NAME - Static variable in class org.exoplatform.cs.entity.OSTypeEntity

TYPE_NAME - Static variable in class org.exoplatform.cs.entity.SSOTypeEntity

typeDAO - Variable in class org.exoplatform.cs.service.BaseService

TypeDAO - Class in org.exoplatform.cs.dao

Created by The eXo Platform SAS

TypeDAO() - Constructor for class org.exoplatform.cs.dao.TypeDAO

TypeDTO - Class in org.exoplatform.cs.dto

TypeDTO() - Constructor for class org.exoplatform.cs.dto.TypeDTO

TypeEntity - Class in org.exoplatform.cs.entity

Created by The eXo Platform SAS

TypeEntity() - Constructor for class org.exoplatform.cs.entity.TypeEntity

U

upadateWarning(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

upadatLogs(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

updateAssignee(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

updateForumTags(ForumService, TicketDTO, Topic, String, String, String) - Static method in class org.exoplatform.cs.service.util.ForumUtils

updateLogsTimes(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

updatenav(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

updatePost(Post) - Method in class org.exoplatform.cs.listener.ForumListener

updatePost(Post, int) - Method in class org.exoplatform.cs.listener.ForumListener

updatePrivatePost(Post) - Method in class org.exoplatform.cs.listener.ForumListener

updateSpace(SpaceDTO) - Method in class org.exoplatform.cs.service.CSSpaceService

updateTFR(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

updateTicket(TicketDTO, User) - Method in class org.exoplatform.cs.service.TicketService

Update Ticket

updateTicket(Ticket, String) - Method in class org.exoplatform.cs.rest.CustomerTicketRest

updateTicketAssignee(TicketDTO, String) - Method in class org.exoplatform.cs.service.TicketService

Update the creator on the entity

updateTicketCreator(TicketDTO, String) - Method in class org.exoplatform.cs.service.TicketService

Update the creator on the entity

updateTicketLink(TicketDTO, String) - Method in class org.exoplatform.cs.service.TicketService

Update the link on the entity

updateTicketOwner(TicketDTO, Owner) - Method in class org.exoplatform.cs.service.TicketService

Update the creator on the entity

updateTicketSatisfaction(TicketDTO, String) - Method in class org.exoplatform.cs.service.TicketService

Update the creator on the entity

updateTopic(Topic) - Method in class org.exoplatform.cs.listener.ForumListener

UpdateTopicEntityJob - Class in org.exoplatform.cs.job

Created by eXo Platform SAS.

UpdateTopicEntityJob() - Constructor for class org.exoplatform.cs.job.UpdateTopicEntityJob

updateTopics(List<Topic>, boolean) - Method in class org.exoplatform.cs.listener.ForumListener

updateTTR(HttpServletRequest, UriInfo) - Method in class org.exoplatform.cs.service.TicketUpdatesService

UPLOAD_AVATAR_SIZE - Static variable in class org.exoplatform.cs.service.util.ForumUtils

UPLOAD_FILE_SIZE - Static variable in class org.exoplatform.cs.service.util.ForumUtils

USER_NAME - Static variable in class org.exoplatform.cs.integration.notification.NotificationUtils

USERID - Static variable in class org.exoplatform.cs.service.CSConstants

V

valueOf(String) - Static method in enum org.exoplatform.cs.dto.BrowserDTO.BrowserType

Returns the enum constant of this type with the specified name.

valueOf(String) - Static method in enum org.exoplatform.cs.dto.InfoType

Returns the enum constant of this type with the specified name.

valueOf(String) - Static method in enum org.exoplatform.cs.dto.IssueSeverity

Returns the enum constant of this type with the specified name.

valueOf(String) - Static method in enum org.exoplatform.cs.dto.IssueType

Returns the enum constant of this type with the specified name.

valueOf(String) - Static method in enum org.exoplatform.cs.dto.LogType

Returns the enum constant of this type with the specified name.

valueOf(String) - Static method in enum org.exoplatform.cs.dto.Owner

Returns the enum constant of this type with the specified name.

values() - Static method in enum org.exoplatform.cs.dto.BrowserDTO.BrowserType

Returns an array containing the constants of this enum type, in the order they are declared.

values() - Static method in enum org.exoplatform.cs.dto.InfoType

Returns an array containing the constants of this enum type, in the order they are declared.

values() - Static method in enum org.exoplatform.cs.dto.IssueSeverity

Returns an array containing the constants of this enum type, in the order they are declared.

values() - Static method in enum org.exoplatform.cs.dto.IssueType

Returns an array containing the constants of this enum type, in the order they are declared.

values() - Static method in enum org.exoplatform.cs.dto.LogType

Returns an array containing the constants of this enum type, in the order they are declared.

values() - Static method in enum org.exoplatform.cs.dto.Owner

Returns an array containing the constants of this enum type, in the order they are declared.

verifySaveConditions() - Method in class org.exoplatform.cs.dto.EnvironmentDTO

verifySaveConditions() - Method in class org.exoplatform.cs.dto.SpaceDTO

verifySaveConditions() - Method in class org.exoplatform.cs.dto.TicketDTO

VIEW_LAST_POST - Static variable in class org.exoplatform.cs.service.util.ForumUtils

W

WebTemplateProvider - Class in org.exoplatform.cs.integration.notification

WebTemplateProvider(InitParams) - Constructor for class org.exoplatform.cs.integration.notification.WebTemplateProvider

X

XMLDeploymentPlugin - Class in org.exoplatform.cs.service.listener

XMLDeploymentPlugin(InitParams, SpaceCustomizationService, NodeHierarchyCreator) - Constructor for class org.exoplatform.cs.service.listener.XMLDeploymentPlugin

Instantiates a new XML deployment plugin.

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